Information We Collect
RedGem Security collects information to provide and improve our security monitoring services. We collect:
- Account Information: Email address, name, and organization details when you create an account
- Service Usage Data: Domains scanned, monitoring configurations, and security alerts generated
- Technical Data: IP addresses, browser information, and device details for security and analytics
- Communication Data: Support tickets, feedback, and correspondence with our team
How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our security monitoring services
- Processing domain scans and generating security reports
- Sending security alerts and notifications
- Improving our platform and developing new features
- Providing customer support and technical assistance
- Ensuring platform security and preventing fraud
Data Security & Storage
Your security is our priority. We implement industry-standard security measures including:
- End-to-end encryption for all data transmission
- Secure cloud infrastructure with SOC 2 compliance
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Data backup and disaster recovery procedures
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in operating our platform
Your Rights & Choices
You have the right to:
- Access and review your personal information
- Update or correct inaccurate data
- Request deletion of your account and associated data
- Opt-out of marketing communications
- Export your data in a portable format
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: